Welcome to Office Services by Brandi, LLC
Where your professional office needs are met.
All About Me
Your trusted remote Office Manager
Office Services by Brandi, LLC provides specialized remote support for restoration and construction companies across multiple states. With over 20 years of hands-on experience in the property restoration industry—and more than 7 years running my own business—I understand the fast-paced, detail-driven nature of this field.
I work directly with owners and leadership teams to streamline their back-office operations, focusing on Accounts Payable, Accounts Receivable, Collections, and T&M Billing. From vendor compliance and invoice processing to consistent AR follow-ups, I help ensure your company stays organized, efficient, and—most importantly—gets paid.
My services are built specifically for the restoration and construction industry, designed to take the administrative burden off your plate so you can focus on running your jobs and growing your business.
Based out of Alton Bay, NH, my fully equipped remote office allows me to seamlessly support clients wherever they operate. I am QuickBooks Desktop Certified (July 2019), a QuickBooks Online ProAdvisor (December 2020), and a member of the American Bar Association (May 2020).
My goal is simple: to bring structure, efficiency, and results to your operations—without the need to hire, train, or manage in-house staff.
My Services
I Make Your Business My Business
Remote Office Manager
Office Services by Brandi, LLC provides specialized back-office support tailored to restoration and construction companies, focusing on Accounts Payable, Accounts Receivable, Collections, and T&M Billing. I manage vendor onboarding and compliance, process and track invoices, and ensure accurate job cost coding on the AP side, while also handling AR tracking, consistent follow-ups, and collections to help improve cash flow and reduce aging receivables. My T&M billing services deliver detailed, organized, and submission-ready invoices that support faster approvals and payments. With a deep understanding of industry workflows, my goal is to create structure, keep your operations running smoothly, and take the administrative burden off your team—so you can stay focused on your jobs and growth.
Testimonials
"Brandi has been a godsend for PDQ Restoration. Her expertise in collections, Quickbooks, and business relations have helped us tremendously through our company's recent growth phase. Beyond that, Brandi is a pleasure to work with and an intelligent business partner. I highly recommend her services to any business lucky enough to cross her path."
Lance Caffrey GM of PDQ Restoration
"Delegate it and forget about it. That is what I can do with Brandi. She consistently performs above our standards and never requires follow up. She has even identified & taken action on critical tasks that we were not doing or doing poorly. She is a great asset to our team. Many of our own 5-star reviews mention Brandi specifically."
James Pitts Owner of PuroClean Greer, SC
"Brandi takes extreme pride in making sure all details are accurate."
Jason Camerano Senior Project Manager Belfor USA
"We have enjoyed working with Brandi! She is prompt, knowledgeable, and well organized. Her always cheery demeanor enhances the drudgery of bookkeeping! I highly recommend her."
Donald Pangburn Owner of Pangburn & Company
"Working with Offices Services by Brandi has been a great experience. Her organizational and bookkeeping abilities help you scale your business. Anyone looking for extra help in these areas would be wise to hire Brandi."
Joshua Solloway CEO of Soil Away
"If I could make any recommendations for anyone looking for a person/company truly compassionate about helping and making sure you are a success it would be Brandi Hawthorne owner of Office Services by Brandi, LLC. She has not only helped me in Quickbooks but also with reminders and helping me with growing my business. She has been instrumental in this process and is always up for the challenge. She goes above and beyond to make sure I am organized and moving forward. She will help with any task that is asked of her. She has been very honest... if she doesn't feel something is her strong point she will let me know because she will not lie about anything. In today's world trust is a lost art that Brandi cherishes and is committed to. With this being said we still move forward and we quickly overcome any obstacles that are in our way. She is truly a team player. If you want a person/company that is committed to delivering on what they do I would say look no further than Office Services by Brandi, LLC. Thank you for all you do Brandi and I look forward to many years of having you be part of our team!! You definitely stand out and I am proud to have you on our team!!"
Tim Doucette Owner of True Value Training & Consulting
"I started my own personal business last year and hired Brandi to do my bookkeeping and accounting. Right from the beginning she helped me get everything set up, showing me everything I would need to bring to her monthly. Brandi is dependable, reliable, prompt and extremely knowledgeable and I highly recommend her"
Tommy Berrnier Owner of Bernier Construction Services
"Brandi is more than a subcontractor, she is an extension of our RTI family! She was instrumental by providing administrative support as we developed our Learning Management System (LMS). She was eager to help out . . . no task was too big or too small. We received regular updates as the project progressed. She quickly learned to navigate our LMS and subsequently was responsible for running all our BETA testing, which included assigning learning to and communicating with our students. Brandi performed these tasks professionally and timely. Working with Brandi is always a pleasure!"
Rebecca Burkert
Director of Training Operations
"Brandi rocks. I know contracting, but not accounting so much. She has cleaned up my books and gotten everything straightened out and organized. She's a lifesaver and I would highly recommend her to any contractor that needs help in that area."
Cole McGown owner of Southern Restoration & Rebuild, LLC
"Brandi is one of the most valuable tools I have to manage my small business. I was so overwhelmed with accounting/bookkeeping and other office management duties that I couldn't move forward. Brandi came in and organized my books, my files and my life. I'm so glad she was referred to me, I don't know where I would be without her."
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Charlene Ohlen
Owner
Dharma Environmental Consulting, LLC
